Policy Page

Please find below the policy documentation for Thinking Together Therapy based in Cheltenham, UK.

Privacy Policy

This Privacy Policy governs the manner in which Thinking Together Therapy (“we”, “us”, or “our”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the Thinking Together Therapy website (“Site”). This Privacy Policy applies solely to the Site and the services offered by Thinking Together Therapy.

1. Personal Data Collection

We may collect and process various types of personal data from Users in the course of providing our therapy services, including but not limited to:

  • Contact information: such as name, email address, phone number, and address.
  • Health information: such as medical history, treatment records, and other health-related data provided by Users during therapy sessions.
  • Usage data: information about how Users interact with our website and services, including IP addresses, browser types, and device identifiers.

2. Lawful Basis for Processing

We process personal data based on the following lawful bases:

  • Consent: where Users have provided consent for specific processing activities.
  • Contractual necessity: to fulfil our obligations under a contract with Users, such as providing therapy services.
  • Legal compliance: to comply with legal obligations, such as maintaining health records as required by law.

3. Data Usage and Retention

We may use personal data for the following purposes:

  • Providing therapy services and communicating with Users regarding appointments, treatment plans, and other related matters.
  • Improving our services and website functionality based on User feedback and usage patterns.
  • Complying with legal obligations, including maintaining health records as required by law.

We will retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

4. Data Sharing and Disclosure

We may share personal data with third-party service providers who assist us in operating our website, providing therapy services, or fulfilling other business functions. These service providers are contractually obligated to process personal data only as instructed by us and to implement appropriate security measures to protect personal data.

We may also disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

5. Data Subject Rights

Under the GDPR, Users have certain rights regarding their personal data, including the right to:

  • Access: Users can request access to their personal data and information about how it is processed.
  • Rectification: Users can request correction of inaccuracies in their personal data.
  • Erasure: Users can request deletion of their personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
  • Restriction: Users can request restriction of processing of their personal data under certain circumstances, such as when the accuracy of the data is contested.
  • Data portability: Users can request a copy of their personal data in a structured, commonly used, and machine-readable format.

Users can exercise these rights by contacting us using the contact information provided below.

6. Data Security

We implement appropriate technical and organisational measures to ensure the security of personal data and protect it from unauthorised access, disclosure, alteration, or destruction.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, or if you wish to exercise your data subject rights, please contact us at:

Thinking Together Therapy, Bath St, Cheltenham, GL50 1YE


8. Changes to this Privacy Policy

We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices or legal obligations. We will notify Users of any material changes to this Privacy Policy by posting the updated version on our website or by other appropriate means.

Last updated: March 2024

By implementing this Privacy Policy, Thinking Together Therapy aims to ensure compliance with the GDPR and to protect the privacy rights of its Users in Cheltenham, UK, and beyond.